Contact Us

Didn’t find your answer on our Support page? Do you still have questions? We would love to hear from you – please fill out this form, and we will get in touch with you shortly. Also, please note that all of our products require a full version of Kontakt. Our support is English only.

Please note our support is operating from Monday – Friday between 9am – 6pm (GMT + 2)

Please provide the EXACT SAME email address you are using on our site under your acount.
Order number is displayed on your receipt. Example: #55364
Please select your issue
Please select your product
Click or drag files to this area to upload. You can upload up to 3 files.
Feel free to add screenshots, proofs of purchases, or videos related to your issue. Acceptable formats are JPG, PNG, PDF, MPG, MOV, and WMV files only. A maximum number of uploads: 3. The maximum upload size / file is: 3MB

Sign in