Refund policy

By purchasing a copy of any Karanyi Sounds product, the purchaser acknowledges that they have read and understand the Karanyi Sounds End User License Agreement (EULA) and agree to be bound by its terms and conditions.

Returns/Refunds

All Karanyi Sounds products are sold “as is” with no warranty or refund privileges, unless the product is proven defective. If a product is defective, the end user must contact Karanyi Sounds within 30 days after the time of purchase with a defective claim to receive. No money will be refunded, however a new copy of the product will be sent to replace any defective product. Download, ISP, or installation problems, do not constitute a defective product, nor general tech support issues ,such as, but not limited to CPU/Disk handling, hard drive speeds, and networks Karanyi Sounds maintains no responsibility for material that does not properly translate to formats not originally programmed in, offered in, intended for, or systems that do not meet the minimum published system requirements. In addition, technical issues relating to Native Instruments Kontakt or Service Center do not meet defective requirements and should be directed to Native Instruments Support.